Frequenty Asked Questions

Q: What is the minimum order quantity?

A: Minimum order quantity is 25 Pieces.

Q: What is our production time (lead-time)?

A: Our production time is 8-12 business days from the date of approval/payment and receiving of all information related to the order such as; graphics,
data uploading, ...whichever comes last.

Q: Do we offer Rush Services?

A: Yes, we offer rush service on all products. Please contact our sales team for more details.

Q: Do we offer warranty?

A: Yes, we have a limited lifetime warranty on all of our products. Please contact us for more details.

Q: What type of printing techniques do we offer?

A: We offer the following;

  • Silk Screen Printing
  • Hot Stamp (leather)
  • Laser Engraving

Please ask for any other specific printing needs.

Q: Do we offer custom shaped USB Drives?

A: Yes, please contact our sales team for future details

Q: Can you match the body of the drive with my logo color?

A: Yes, we will match your logo to the drive as long as you have the corresponding pantone color number.

Q: Can we upload data or preload data on the USB drives?

A: Yes, we offer a wide Variety of data uploading. Please contact us for more details.

Q: What other services we offer?

A: Please check our services page for further details.

Q: Can we print on accessories such as packages and lanyards?

A: Yes, we can print on anything. Please contact us for further details.

Q: What USB Drives Capacities do we offer?

A: We offer from 64MB to 16GB. Please contact the sales department for anything less than 64MB or anything more than 16GB.

Q: Do you offer double side printing?

A: Yes, please contact our sales team for more details.

Q: Would our USB drives work on Macs and PCs?

A: Yes, all of our drives work on both Macs and PCs.